Delete your data
Last updated 10 October 2026 · SuperReels, Ontario, Canada
You can disconnect a social account, delete your SuperReels account, and check a deletion request that Instagram, Facebook or Threads sent us on your behalf.
Check a request
Disconnect Instagram, Facebook or Threads
When you connect an account so SuperReels can post for you, we keep its id, name or username, profile picture and an access token. Either of these removes the token:
- In SuperReels: Settings → Integrations, then Disconnect next to the account. The token is deleted at once.
- From the platform: remove SuperReels under your Facebook settings (Apps and websites), Instagram settings (Website permissions → Apps and websites), or Threads settings (Account → Website permissions). The platform tells us, and we disconnect the account and delete its token automatically.
Posts already published stay on the platform, because they belong to your account there; delete them on Instagram, Facebook or Threads. Our record of what we posted for you stays with your SuperReels account until you delete that.
Delete your SuperReels account
Email hello@superreels.io from the address you sign in with and ask us to delete your account. We confirm it is you, then delete your account, what you created, your media library, your campaigns and your connected accounts within 30 days, and confirm by email.
We keep only what the law makes us keep: payment, invoice and tax records for at least six years, and the anti-abuse signals described in our privacy policy for up to two years. Read the privacy policy for everything we hold and why.
Questions
Email hello@superreels.io. We answer within 30 days, usually much sooner.
Questions about this document? Email hello@superreels.io.